The Amazon Echo can be a handy accessory to have in your home, but there are common problems that can pop up. Here's how to ...

Amazon’s Alexa service was down across Europe this morning, with customers unable to get a response from their Echo devices. There were reports of outages in the U.K., Ireland, Spain, Germany, Italy ...

I used to work in Alexa and I just don't see it being converted to an LLM solution for responses at all. A core problem is that user expectation is that responses are quite reliable outside of general ...

This article is brought to you by our exclusive subscriber partnership with our sister title USA Today, and has been written by our American colleagues. It does not necessarily reflect the view of The ...

People named Alex, Alexis, or Alexa are having trouble living with Amazon’s commercialized artificial intelligence. A report from the Wall Street Journal chronicled the lives of people named Alexa, ...

It isn’t easy being Alexa. And life is no picnic for fellow virtual assistant Siri, but Alexa tends to bear the brunt of coexisting with demanding humans. She — more on her gender in a minute — has ...

Mihail Eric claims Amazon missed its chance to become a conversational AI leader with Alexa due to technical and bureaucratic issues in the company.

Amazon's AI-powered Alexa+ has improved smart home controls and conversation abilities, but the Alexa app is still buggy.

Amazon's huge voice assistant upgrade is conversational, connected and well-suited for Prime users. I enjoy it, but still ...

Alexa's Web site has been down for over 18 hours this month, with the most serious problems experienced since Nov. 16 As Amazon.com Inc. trumpets its hosted IT infrastructure services, the Web site of ...

As Amazon.com Inc. trumpets its hosted IT infrastructure services, the Web site of its Alexa Internet division, responsible for some of the company’s best known Web services for developers, has been ...