Forbes contributors publish independent expert analyses and insights. I write about the economics of AI. Working in a call center is no walk in the park. Agents deal with a constant influx of calls, ...
The Y Combinator-backed startup, called Aurelian, is building an AI voice assistant to help fill in the gaps for 911 call centers. Aurelian, an AI startup that handles non-emergency calls for 911 call ...
How to Set Up a Virtual Call Center the Right (& Easy) Way Your email has been sent Learn how to set up a virtual call center without wasting time, money, or resources on things that don't matter.