Change is difficult, and the reluctance to change, often on the part of end-user employees, has been at the heart of countless failures of new technology deployments within businesses. Such failures ...

Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

Tanium Patch Management for ServiceNow IT Operations offers automated patch management from directly within the Now Platform, increasing compliance and efficiency while mitigating risk KIRKLAND, Wash.

ServiceNow is applying its digital workflow and IT process management technology and expertise to the manufacturing sector, following its earlier expansion into banking and telecommunications.

Management systems for DevOps have grown in popularity over the years, as many organizations have brought software developers, IT and DevOps under a single roof. Software platforms like Jira Service ...

FRANKFURT, Germany--(BUSINESS WIRE)--Enterprises in Germany, particularly those in the manufacturing industry, are looking to service providers to help them leverage the ServiceNow product suite to ...

Forbes contributors publish independent expert analyses and insights. Mark Murphy covers leadership, hiring and employee engagement. Change management is notoriously difficult. It's so hard, in fact, ...