Microsoft on Monday announced that the Bing Chat Enterprise service, currently at preview, is getting some "new admin controls." Bing Chat Enterprise is a generative artificial intelligence (AI) ...

Steam is taking the fight to Discord with a new Chat service that makes it easier to communicate with teammates. Chat can be used for voice and text, negating the need for third-party services, and it ...

The chat app's $2-per-month Viber Plus service includes perks like voice message transcription and special stickers. Mike Sorrentino is a Senior Editor for Mobile, covering phones, texting apps and ...

It will be open 24 hours a day, and will never close down for festivals or take a holiday. The machine will provide sensible and personal advice for young people who contact its chat service. This is ...

We all know that customer service is a core space where companies can improve to maintain an edge against their competitors. An article from Zendesk highlights "51 customer service statistics you need ...