You've scoured the job listings, sent out dozens of resumes and finally got the call for an interview. While all interviews are designed to help managers get to know potential employees, some types of ...

Job interviews can be nerve wracking experiences, so it pays to be in the know about the types of questions that you may be asked. Competency based interview questions are designed to test your ...

Competency-based interview questions ask candidates to share an example from their past experience that illustrates a specific competency required for the job. The best answers are specific and ...

When preparing for a job interview, particularly for a position involving customer service or support, it's crucial to understand that excellent customer service is both situational and contextual.

The right interviewing technique helps you assess candidates efficiently. However, asking the wrong questions increases the risks of bias and may result in hiring an unsuitable person for the position ...

Laura is a freelance writer specializing in small business, ecommerce and lifestyle content. As a small business owner, she is passionate about supporting other entrepreneurs and sharing information ...