Good questions open minds and hearts, and they deepen conversations. When we inquire about others’ desires, concerns, issues of power, and standards, we invite them into collaborative, creative ...

Add Yahoo as a preferred source to see more of our stories on Google. If you’re a conversationalist, you know that even in the best relationships, whether it’s with a partner or friend, you might get ...

As humans, we’re talking to each other constantly. With all that practice, we must be pretty good at it—right? Not exactly. As a professor at Harvard Business School and author of Talk: The Science of ...

As discussed in a previous column, it’s possible to speak assertively without being an assertive person. Jefferson Fisher, author of The Next Conversation: Argue Less, Talk More, offers wise and ...

Despite all the benefits of networking, one in four people doesn’t try it at all. Apart from busy schedules, some avoid it because of shyness, fear of rejection, or simply not knowing how to start ...

Every day we engage in conversations rooted in ritual and social norms. With no conscious effort, we shift from one role to another. One minute, I’m a husband happily cooking breakfast with his wife.