The 911 dispatcher accused of hanging up on a caller reporting the mass shooting inside the Tops supermarket in Buffalo, New York, last month has been fired following a disciplinary hearing. The ...

Karen Clinton says she was was shocked to be hearing from the police department -- and then even more shocked by what she heard, immediately reporting the call, which was recorded, to city hall. A ...

DENVER - Denver police officials say they were delayed in responding to a woman who was killed 12 minutes into a 911 call due to a dispatcher's failure to relay information to officers about the ...

A group of former emergency dispatchers suing Lehigh County, Pa., in federal court said that operators routinely refused to use a translation service. The county disputes the allegations. By Neil ...

A 911 dispatcher in New York who allegedly hung up on a woman calling for help from inside the Tops Supermarket in Buffalo while a mass shooting unfolded has been suspended and is awaiting a ...

The Arkansas 911 dispatcher who scolded a woman crying on the phone before she drowned will not face criminal charges, an internal investigation ruled. A Fort Smith Police investigation into Debra ...

CBS/AP - A New Mexico dispatcher has resigned after telling a panicked 911 caller who was trying to save the life of a shooting victim to "deal with it yourself." Matthew Sanchez was reassigned after ...

Granite City Police remember dispatcher Jason Sitzes for his dedicated service and courageous fight against cancer, honoring ...

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Calling 911. It’s the moment of your greatest need. But instead of help, all you get is silence. Just after midnight on April 4, a Montgomery County woman called 911 because her husband was having ...

Dispatcher Krystle Perez, Deputy Juan Leal, Sgt. Reynaldo Salinas and three unnamed law enforcement officers are currently undergoing disciplinary action, Bexar County authorities say A married Texas ...

John Scalzi's newest book, The Dispatcher, is a strange one. And I don't mean the book itself, though it has its own streak of oddity alive in its pages. I mean the book as metaphysical object — book ...