We’ve all seen it: A deviant behavior is repeated, without catastrophic results, and eventually becomes the accepted social norm for the organization. This process is called the “normalization of ...
The old adage, "familiarity breeds contempt," rings eerily true when considering the dangers of normalizing deviance. Coined by sociologist Diane Vaughan, this phenomenon describes the gradual process ...
The fire service is built on a foundation of camaraderie, courage, and a shared mission to protect and serve. Yet, like any profession, it is vulnerable to the pressures of everyday operations, human ...
But a new study by Brian Gunia, an assistant professor at the Johns Hopkins Carey Business School, shows that such misconduct, or "deviance," can prove beneficial by causing "non-deviant" members of ...
IMAGINE walking into a crowded market, weaving through the chaos, when suddenly, someone shoves past you with such force that you nearly lose balance. No “excuse me,” no “sorry,” no acknowledgment, ...
Social media platforms like Twitter and Facebook drive about 26% of all traffic to online news stories according to the analytics provider Chartbeat–even more if you’re Upworthy or BuzzFeed, to the ...
In The Power of Positive Deviance, authors Richard Pascale, Jerry Sternin, and Monique Sternin take their readers on a fascinating tour to learn about “positive deviance”—an approach to solving social ...