These should be exciting times for leaders of innovation and R&D. In recent years, many companies put innovation on the back burner. It didn’t seem so important when success was largely defined by the ...
Every so often, a report or survey appears that challenges our beliefs about how the world works. Boston Consulting Group’s [BCG], new report, Innovation Systems Need A Reboot, a survey of how ...
One example came when we faced inefficiencies in our customer onboarding process. During a company-wide “innovation sprint,” an employee suggested using automation to streamline repetitive tasks.
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