Stop making work-life balance your holy grail. It's an antiquated concept lacking in modern-day practicality. It assumes we can spend half our time working and then unplug and spend the other half our ...

Does “Off-the-Shelf” Contact Center Integration Really Work? Your email has been sent CRM and contact center solutions promise seamless integration in a few clicks, but that’s rarely how it goes. See ...

CEO of executive coaching firm Jody Michael Assoc. and author of Leading Lightly: Lower Your Stress, Think with Clarity and Lead with Ease. Leaders have always struggled with work-life balance. They ...

The new buzz phrase, “work-life integration,” has been batted around by major corporations—eschewing the term “work-life balance,” considered to be a dinosaur of the 1990s. But what does that mean? Is ...

In Part 1 of this conversation, Eva Allan dismantled the idea that medical-dental integration (MDI) has failed due to a lack of awareness or professional will. The barriers, she argues, are structural ...