As users are exposed to an increasing variety of mobile communication forms--mobile e-mail, voicemail, SMS, and, of course, voice--managing one's availability, or presence, becomes important. Wireless ...

Their firms blocked access to America Online's AOL Instant Messenger and competing services. They were worried about viruses and other security threats, and that the content couldn't be monitored and ...

These days, we take internet-based chatting for granted. We're spoiled by a massive (and admittedly fragmented) ecosystem of direct messaging (DM) services on our phones and PCs, ranging from WhatsApp ...

If you were born anywhere between 1981 and 1996, you might remember an internet that's vastly different from the one we use today. Along with experiencing a smorgasbord of '80s and '90s nostalgia, ...

The companies, through their iPlanet software collaboration, are quietly working on instant messaging software for businesses, a market segment where Microsoft and IBM lead. Stephen Shankland worked ...

The use of instant messaging in the workplace and from mobile devices continues to grow, according to an America Online survey released Tuesday. Nearly 27 percent of all IM users surveyed said they ...

Long before writer Jeremy Gordon covered music and pop culture for the New York Times and The Outline, he was an elementary schooler who logged onto AOL Instant Messenger (AIM) for the very first time ...

The use of instant messaging in the U.S., for both work and play, is up 19% over last year, according to an Instant Messaging Trends survey released yesterday by America Online Inc., which makes AOL ...

Does Gmail want to be an instant messaging client? Last month the popular webmail app shipped an emoji reactions bar in the mobile app, where a single tap would send a new email with your emoji ...

The actual number of chat messages sent each day is hard to come by, but with WhatsApp alone accounting for billions of users, you can imagine the sheer volume of ongoing conversations. Not all of ...