LogMeIn, a company that specialises in remote support technology, is currently demonstrating its support for the Android platform at Mobile World Congress. Rescue+Mobile for Android allows IT support ...

If you're like most of us here at Lifehacker, you have a thankless second job as tech support for friends and family. And you know how utterly frustrating it can be to troubleshoot or fix a problem ...

BOSTON, March 24, 2015 (GLOBE NEWSWIRE) -- LogMeIn, Inc. (LOGM) today introduced Rescue Lens, a new video-aided support capability aimed at addressing the rapidly expanding world of connected products ...

Barcelona Spain and Woburn, MA (GLOBE NEWSWIRE) - MOBILE WORLD CONGRESS -- Mobile operators, device manufacturers, and IT helpdesks can now remotely diagnose and troubleshoot Android smartphones and ...

LogMeIn, the makers of a variety of remote access solutions for business and personal use, is today launching a new service that will allow any company to provide video-assisted customer support, ...

If you are in IT, you know that support is a 24 x 7 proposition. I hate the thought of having to go into the office at 2 a.m. when a problem arises – especially if it’s a simple issue that I can ...

LogMeIn has announced support for Macs using LogMeIn Rescue. It’s a “Software as a Service” (SaaS) for IT professionals and support technicians that provides on-demand remote access and control. It’s ...

Support for Intel (News - Alert) Remote PC Assist Technology (RPAT) is now available as a standard feature in the LogMeIn Pro2 remote access solution. In addition, an RPAT add-on for LogMeIn (News - ...

LONDON AND WOBURN, Mass., May 3, 2011 (GLOBE NEWSWIRE) -- LogMeIn (Nasdaq:LOGM) announced that BSkyB (Sky), the UK's premier public satellite broadcasting company, has selected LogMeIn Rescue, LogMeIn ...

Trying to communicate an issue or problem with a web application over the phone can be a trying experience for both the consumer and the IT support rep. If a user isn’t tech-savvy, it can be difficult ...

Both Verizon and HTC are experimenting with remote diagnostics and tech support. Big Red will be offering the tool to owners of the LG Revolution first. The VS910ZV8 update delivers a number of ...

LONDON AND WOBURN, Mass., 3 May, 2011 - LogMeIn (NASDAQ: LOGM) announced that BSkyB (Sky), the UK's premier public satellite broadcasting company, has selected LogMeIn Rescue, LogMeIn Pro² and LogMeIn ...