'One of the most essential elements in creating a truly welcoming holiday environment is establishing an atmosphere that ...

First impressions can easily go south, whether it's because we feel insecure or simply lack self-awareness. Our body language, tone and ability to listen all influence how others develop their initial ...

You probably know the basics of how to make a great first impression: Make eye contact. Smile. Mirror. Listen a lot more than you speak. Put the three questions rule into action. But there’s one ...

SOUTHWEST PHILADELPHIA (WPVI) -- People from all over the world will be traveling to Philadelphia next month for the World Meeting of Families and the historic visit of Pope Francis, and the huge ...

First impressions count – a lot. Unfortunately, many healthcare organizations miss out on the opportunity to make a good one. Typically healthcare leaders only start to think about making a favorable ...