A noticeable shift is underway as the CMO skill set is being called upon to deliver an experience that impresses customers and guides them as they start their journey. The Fast Company Executive Board ...
The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Leena Iyar First ...
Opinions expressed by Entrepreneur contributors are their own. Whether you’re a digital agency or a professional services business, client onboarding is a critical process to get right. Nail it, and ...
Opinions expressed by Entrepreneur contributors are their own. There are two obvious ways to approach onboarding: by using a formal process or an informal process. However, each of these strategies ...
Everyone's familiar with the well-known saying: “You never get a second chance to make a first impression.” In business, this adage speaks volumes about the importance of that first, ever-important ...
First Impressions Matter: Can A New Onboarding Strategy Put A Dent In The Cost Of Unwanted Turnover?
Human capital may be the biggest asset at many organizations. “This is where we make our largest investments,” says Richard Clark, chief accounting officer and corporate controller at Accenture, the ...
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