The post is Part 1 of a series. I received an email asking me what the difference is between a gaslighting relationship and one where the partners don't communicate effectively. The sender gave ...

Communication problems within a business are not unusual. The good news is that they can be fixed with discipline and attention. As the owner of a media production and communications consulting ...

The sound of crickets isn’t always a sign of a peaceful night; sometimes, it’s the deafening silence of unasked questions in a virtual meeting, or an email left unread in an overflowing inbox.

Author's note: This post is an excerpt from the book: "How to Communicate Effectively and Handle Difficult People". "Communication – the human connection – is the key to personal and career success." ...

When organisations look for wasted money, they check travel, software licences or vendor contracts. They rarely look at an aspect of management where the bigger leak frequently exists, because it is ...

New “State of Business Communication” report illuminates what’s getting in the way of collaboration, productivity, and growth in the hybrid work era Effective communication with teams, customers, and ...

According to the 2022 State of Business Communication report, business leaders estimate poor communication in the workplace accounts for a loss of 7.47 hours per employee per week. “For the average ...

When we communicate, we use more than just words. The way we stand or sit, the way we gesture, and even the pitch of our voice help contribute to our message. A famous researcher of body language, ...

Healthcare communication costs trust, which is essential for good patient care. That loss of trust also translates to tangible healthcare costs. “During our first conversation, all I could think about ...