The CXPA whitepaper makes one point very clear: AI moves faster than traditional CX teams can. Without cross-functional ...

Industry Insights from Thomson Reuters Institute, a part of Thomson Reuters. Who doesn’t want to be successful? To have repeatable and controllable success is the promise of good project management.

The supply chain risk management maturity model has long been an industry standard, but today's pace of disruption is stretching even its most advanced stages. This session will explore how ...

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...