What do people here use for remote support? There is interest in using Screen Connect (screenconnect.com) here. I believe it requires Java. I'm also aware of Bomgar and a couple other similar products ...

Let’s be honest, it’s time to move on from TeamViewer for remote access. Once dominant, it’s showing its age while the open-source contenders have caught up fast. These modern alternatives are faster, ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Instead of working in an office each day, many ...

The landscape of work has dramatically changed in recent years, with the rise of remote teams becoming a common phenomenon across industries. Advancements in technology have accelerated the transition ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

10 Best Remote Work Tools for Team Collaboration in 2026 Your email has been sent Collaboration tools are core to every remote team’s success. These remote work solutions improve communication, ...

As the hybrid working model continues to pick up steam, Microsoft has released a new tool that makes it easier for IT teams to assist employees from afar. As of yesterday, the cloud-based remote ...

Throughout 2021, the printer company Konica Minolta added AIRe Link as part of their remote-by-default strategy. As a result, Konica Minolta was able to test the remote visual support tools to see how ...

The idea of augmented reality (AR) has been around for decades, with one of the first AR headsets being developed in 1968 by computer scientist Ivan Sutherland. Today, research shows the global market ...

Many smart phone manufacturers preload remote support tools on their Android devices in an insecure way, providing a method for hackers to take control of the devices through rogue apps or even SMS ...