SIP carriers that want to differentiate themselves can't just do so on cost--considering that all I really have are two cheap trunks that give me unlimited local calls and 100 minutes of long distance ...

Today, we’d like to talk about how Session Initiation Protocol can bring the call center a greater variety of ways to communicate. SIP, as readers may recall, has three important advantages over H.323 ...

We are becoming less and less dependent on mobile networks. You can get a data signal almost everywhere that you can get a mobile signal and most of us are around WiFi most of the time anyway.

SIP trunking is a cost-effective option for modernizing legacy phone systems with minimal disruption. Discover the best SIP trunking providers and how to choose one in our complete buyer’s guide. Most ...

A basic guide to tracing complicated call flows on an Avaya Aura system. "If I had an hour to solve a problem, I'd spend 55 minutes thinking about the problem and 5 minutes thinking about solutions." ...