We've already seen Web-based desktops from the likes of Laszlo with its Webtop (see video) and from Sapotek with its Desktoptwo (see video) -- both of which pursue different models (the former, you ...

Next month will see the first of Salesforce.com’s 2010 releases with the launch of Spring ’10. Of the changes, a new interface will combine much of the old with an updated look and feel that is ...

Next Monday, Salesforce.com will, in the words of one industry analyst, “extend the value proposition of software as a service” when it introduces Visualforce at its Dreamforce Conference in San ...

Salesforce.com will be delivering a new user interface with its latest update. On Wednesday, Salesforce.com touted its next release---the company delivers three a year---and this update includes new ...

SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE (Nasdaq: NICE) business, today announced new enhancements to CXone Agent for Salesforce that enables omnichannel experiences for customers – ...

Visualforce will provide a way for Salesforce.com ISVs, partners and customers to build graphical user interfaces for applications they assemble for the vendor's Force.com platform. Visualforce can be ...

SugarCRM is hoping to gain inroads against its much larger rival Salesforce.com with a revamped user interface it says places emphasis on the needs of individual users, not business managers seeking a ...

SALT LAKE CITY-- (BUSINESS WIRE)-- NICE inContact, a NICE (Nasdaq: NICE) business, today announced NICE inContact CXone support for intelligent routing of omnichannel customer interactions natively in ...

Innovation advances CXone Agent for Salesforce with digital channel elevation and enhanced agent experience “Today’s customers expect only the best from each and every brand they interact with, every ...