The ticketing industry has made waves in recent years, plagued by reports of fan frustrations and poor consumer protections. Now, one of the industry's biggest players finds itself in governmental ...

U.S. lawmakers are giving fans a spark of hope they could buy event tickets at more affordable prices. Several senators told CBS News they would support federal legislation that limits the profit ...

A push to protect those who love attending live entertainment is making its way to the senate floor at the state capitol. The bill aims to prevent online ticket gouging the use of bots to buy mass ...

Sean Allen, a spokesman for the Palace Theatre, said third-party websites that masquerade as legitimate brokers often dupe customers to purchase tickets from them. That has contributed to customers ...

Bills to outlaw the use of computer bots to buy event tickets passed in the Michigan House of Representatives Tuesday. Ticket bots gained extra attention a few years ago when scammers used them to buy ...

(CBS DETROIT) - A Michigan House committee approved a bipartisan plan to crack down on automated ticket bots, like the ones that snagged all the tickets for Taylor Swift's Eras Tour and drove up ...

Connecticut Senator Richard Blumenthal sent a letter to Federal Trade Commission chair Lina Khan on Friday, requesting that the consumer protection agency more consistently enforce the nearly ...

Michigan bills to further prevent the use of ticket-buying bots received a House committee hearing Wednesday. Ticket bots are often used to snatch up event tickets by getting around purchase limits, ...

Editor's note: This story has been updated to correct information on the percentage of the total ticket cost Ticketmaster receives. A big concert means a big ticket price these days. Last year, the ...

As we continue our series called Cost of Living: The Price We Pay, we're going to look at the high prices for concert tickets. The strange economics of the ticket market has given rise to reseller ...

Premier League football clubs cancel hundreds of thousands of fake accounts targeting tickets Liverpool, Arsenal and Chelsea all step up bans and block resale groups and bots Overseas resellers are ...