Virgin Media O2 has created a new specialist team of more than 500 multiskilled and fully converged customer care agents to support UK customers with issues across both fixed (broadband, landline and ...

The firm has signed a 10-year agreement with Island to take around 50% of the new site, a net zero carbon workspace being developed by joint venture partners HBD and Greater Manchester Pensions Fund.

Virgin Media O2 has issued a warning to customers that a key service is being axed this year. The company has confirmed it will switch off its 3G services in the city of Durham in April 2025 as part ...

Virgin Media O2 (VMO2) has switched on its Converged Interconnect Network (CIN), a new infrastructure to accelerate the roll-out of mobile and fixed networks across the UK with less complex and ...

Virgin Media O2 has issued a final "upgrade as soon as possible" warning to customers as it gets set to complete its 3G switch-off over the coming weeks.

Greater Manchester is home to the company’s customer care hub, dealing with calls from customers across the country. Virgin ...

Designed to provide customers with a range of exclusive rewards, prizes, and experiences every Monday, the program represents a significant refresh of O2’s Priority service, which is available to all ...

WALTHAM, Mass.--(BUSINESS WIRE)--Netcracker Technology announced today that it has received the TM Forum Excellence Award for Customer Experience with Virgin Media O2. The award was presented during ...

Virgin Media O2 has opened its new North West headquarters in central Manchester, moving into the Island development on John ...

Virgin Media O2 has officially opened its new North West HQ in central Manchester.The move was first announced in October ...