There are recurring patterns in the way humans construct things, whether it is a building or a Web site. If designers can identify and understand those patterns, they can use that knowledge to build ...

Recently I wrote about the proliferation of dark patterns and tried to give readers a sense of just how widespread these practices are. But it is not just the pervasiveness of dark patterns that has ...

As designers, we are user advocates first and foremost. We need to understand what users want versus need before they ever encounter our designs. Once they do encounter it, they must first feel safe ...