Sixty years ago, on May 1, 1964, at 4 am in the morning, a quiet revolution in computing began at Dartmouth College. That’s when mathematicians John G. Kemeny and Thomas E. Kurtz successfully ran the ...
Mikeie Reiland is a staff writer for Education at Forbes Advisor. Before coming to Forbes Advisor, he wrote magazine journalism for publications like the Oxford American, Bitter Southerner, and Gravy.
A successful customer experience program involves seven intricately-linked steps. The first step is program design. Designing a successful customer experience (CX) program requires constant iteration ...
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