If the first era of RevOps was defined by the accumulation of data, I believe the next era of RevOps will be defined by the operationalization of data. Any fool with a dollar can acquire data, but ...
Operationalizing voice of the customer (VoC) feedback data in real-time is essential for organizations aiming to improve customer satisfaction and loyalty, along with overall business performance.
In my last article, we covered strategies that turn a founder’s voice into a pipeline driver. The most common follow-up question I get then is about how to do it consistently without burning out.
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