After more than 24 years of coaching, I've noticed that teams and organizations still use traditional problem-solving techniques despite these being either obsolete or ineffective. For example, ...

Each business day brings new challenges. A primary difference between a top-performing company and an average-performing company is the manner in which the organization addresses such challenges. In ...

Problem-solving skills are at the top of everybody’s list of what makes for a great leader. The mindset is that if you can solve problems, you’re going to go far. But in reality, only people who solve ...

Whether it’s asking what you’ll eat for lunch or how you’ll win back a high-profile client, making decisions is something we have to do every day. Making those decisions — and facing adversity head-on ...