IVR Automation Testing Tools

How IVR Systems Work | Live Demonstration | Mitel Academy

Discover how IVR systems work in this live demonstration. Interactive Voice Response (IVR) allows callers to navigate menus, choose options, and reach the right department without speaking to an agent. In this tutorial, you’ll see an IVR call flow in action and learn how businesses use IVR for customer service, auto attendants, and call ...

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