Teleperformance Has 90,000 Employees In India But Uses AI Tool To 'Neutralise' Indian Accent
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MSNLive Mint
Teleperformance Has 90,000 Employees In India But Uses AI Tool To 'Neutralise' Indian Accent
New Delhi, March 6 -- Teleperformance SE, the world's largest call centre operator, is using artificial intelligence to "soften" the accents of its Indian employees. The goal is to reduce misunderstandings or rather communicate more effectively between Indian call centre employees and clients in US, UK and other Western countries.
Mar 6, 2025
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